Student Engagement Advisor

Sydney

Full Time

$75-85,000

Our client are one of Australia’s foremost independent tertiary education institutions. They deliver accredited programs in psychology, counselling, social work, coaching, criminology, law, and business management (MBA).

Job Description

Join the dynamic Student Engagement team as a Student Engagement Advisor. In this role, you will provide professional advice and support services to students, working closely with academic and specialist colleagues to ensure their success throughout their studies. Become part of a collaborative and supportive team dedicated to delivering outstanding service and student experiences.

Key Responsibilities

Respond to student enquiries.
Proactively engage with students via phone, email, and digital platforms.
Accurately complete administrative tasks and data entry.
Assist students with re-enrolments and provide course sequencing advice.
Collaborate with academic and specialist staff to ensure effective student support.
Apply relevant policies and procedures to deliver timely, accurate information.

Qualifications

A proven ability to deliver excellent customer service
High attention to detail and accuracy in administrative work
Strong computer literacy, including advanced Microsoft Office skills; experience with student record systems is a plus
A flexible and adaptable approach to working collaboratively within a team
Experience in a tertiary education environment is desirable but not essential if the core criteria are met

Additional Information

We value shared purpose, collaboration, and a commitment to making a difference. You’ll join a supportive, purpose-driven team focused on empowering students and transforming lives.

Employee benefits include:

Flexible work arrangements
Two paid volunteer days each year
Health and wellbeing support, including counselling for employees and their families
Discounts on gym memberships, private health insurance, travel, entertainment, and retail
Access to LinkedIn Learning and ongoing professional development

To apply, please send your cv to Beatrice at beatricec@coxpurtell.com.au

Cox Purtell Staffing Services

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