About Euka:

As Australia’s largest and most trusted K-12 online education provider, Euka empowers homeschoolers to reach their full potential at their own pace, building the future of education one student at a time. Our innovative approach to education combines digital technology with personalised learning experiences, ensuring our students achieve their potential.

About The Role:

We’re looking for an enthusiastic and detail-oriented Academic Support Officer to join our team. In this role, you’ll play a key part in supporting parents as they deliver the Euka programme at home, offering guidance on learning progress, assessments, and curriculum-related enquiries. You’ll also lead the internal assessment marking process, leveraging innovative technology and AI tools to ensure accurate, consistent, and timely evaluation. This is a great opportunity for someone passionate about education, excited by the future of tech-enhanced learning, and confident in communicating with families in a supportive, solutions-focused way.

Key Responsibilities:

Assessment Supervision, Marking, and Quality Control

Lead and oversee the internal assessment marking process, leveraging AI and other technology to ensure accuracy, efficiency, and consistency.
Collaborate in the development of assessment tasks, marking guides, and rubrics that align with learning outcomes.
Review and moderate marked assessments to uphold Euka’s quality standards, providing feedback or adjustments as needed.
Manage the end-to-end assessment lifecycle, ensuring timely, high-quality evaluation of student work.

Support and Communications:

Respond promptly and professionally to parent enquiries regarding their child’s progress, answering questions about assignments, learning outcomes, or programme structure.
Provide clear, confident guidance on curriculum-related enquiries to support parents in delivering the educational programme to their children.
Offer resources and advice to empower parents, fostering confidence in their role as educators, with an approachable and supportive tone.

Qualifications:

Bachelor’s degree in Education or a related field
Clear understanding of developmental milestones and learning progressions across various age groups
Familiarity with assessment design or marking processes.
Confidence in addressing curriculum questions and supporting parents, with a teaching background being advantageous.
Exceptional attention to detail and ability to provide actionable feedback during quality assurance processes.
Excellent written and verbal communication skills, with the ability to explain educational concepts clearly to parents and provide constructive feedback on assessments.
Ability to work independently and collaboratively in a fast-paced, remote working environment.
Familiarity with educational standards and curriculum frameworks is a plus.

Preferred Skills:

Some experience with educational technology or digital content creation tools.
Understanding of pedagogy or instructional strategies, particularly from Foundation to Grade 12
Exposure to the latest technologies and its use in supporting student learning
Experience engaging with parents or caregivers in an educational context.
While a teaching background is an advantage, it’s not required

How to Apply:

Ready to build the future of education? Please submit your resume and a cover letter to careers@euka.edu.au

IMPORTANT: Please include "Academic Support Officer" in the subject line of your email.

We look forward to connecting with you soon!

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Academic Support Officer

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