Job Type: Permanent - Full Time
Location: Emmanuel College
Job Category: Administration
Join a community where faith forms the foundation of everything that we do - nurturing hearts, inspiring minds and shaping people of good character.
Emmanuel College is seeking an exceptional
Student Services Officer to join our amazing Communityon a Permanent basis, 38 hours per week from Term 3, 2026..
About Emmanuel College
Emmanuel College is a co-educational, multi-denominational school with just over 1 600 students, valued by the Gold Coast community for our strong commitment to achieving educational excellence within a framework of thoughtful, intelligent and vibrant Christian faith.
Located in the suburb of Carrara on the Gold Coast, Australia; Emmanuel College is situated on a beautiful nine hectare campus, providing stunning state of the art facilities for our College curriculum, programs and community life.
Why Join Us?
Emmanuel College is a warm, welcoming community of talented, purpose-driven educators and support staff. We are committed to hiring new team members who demonstrate excellence in their chosen field, who are prepared to commit wholeheartedly to the values and ethos of our College and who confess to a personal Christian faith.
We believe in the transformative power of education, and the importance of fostering a caring, faith-based community. Many of our staff have been a part of the Emmanuel team for three decades, demonstrating a deep commitment to creating a sense of belonging and inspiring thoughtful engagement with the world.
What We Offer
- Supportive and collaborative work environment
- Career development and continuous learning opportunities
- Be part of a caring faith-based community and make a meaningful impact
- A focus on well-being - Employee Assistance and Wellbeing Programs available
- A commitment to excellence – academic, sporting, arts and culture
- World-class facilities and learning spaces
- Onsite cafe serving barista coffee and food.
- Staff access to gym and fitness facilities
- Live and work on the Gold Coast
Job Description
About the role
The Student Services Officer plays a key role in providing warm, responsive and student-centred support throughout the school day. This front-line position assists students, families, staff and visitors while helping ensure the smooth operation of Student Services.
This is a
permanent, 5 days per week, term-time only position, commencing
13 July 2026.
Key Responsibilities Include
- Providing respectful, pastoral care and practical support to students
- Responding to student, parent, caregiver, staff and visitor enquiries
- Supporting attendance processes, including late arrivals, early departures and unexplained absences
- Providing basic first aid and health support in line with training and College procedures
- Maintaining accurate records, class lists, rosters, timetables and student-related information
- Supporting communication between students, families, pastoral care teams and school leaders
- Assisting with administration, stationery procurement, lost property and Student Services operations
- Maintaining confidentiality and professionalism in a busy school environment
About You
The successful applicant will be calm, organised, accurate and service-minded, with strong communication skills and a genuine heart for supporting young people.
You Will Have
- Demonstrated experience in a busy administration, customer service or student support role
- Strong organisation, time management and attention to detail
- The ability to manage competing priorities in a fast-paced environment
- Confidence using Microsoft Office and a willingness to learn College systems
- A professional, caring and confidential approach
- A commitment to supporting the Christian ethos, values and mission of Emmanuel College
Essential Requirements
- Current Working with Children Check / Blue Card
- Current First Aid and CPR certification
- Administration experience, preferably in a school setting
A Certificate IV in Administration or similar qualification is preferred but not essential.
For more information, please see the attached Employment Pack found here on the Emmanuel College Careers Portal.
How To Apply
Applicants are asked to submit:
- A completed online application form
- A current resume
- A cover letter outlining their interest and what they can offer the College
- A response to the Selection Criteria, with no more than half a page per criterion.
Applications close 5:00pm, 3 July 2026.
The College reserves the right to commence the selection process prior to the closing date and may close the advertisement early if a suitable candidate is appointed.
